FAQ Section

Find answers to common questions about our insurance services and claims process

How quickly will my claim be processed?

We aim to process all claims within 24-48 hours of submission. Complex claims may require additional time for thorough review. You'll receive regular updates on your claim status via email.

What information do I need to submit a claim?

You'll need your policy number, details of the incident, and any relevant photos or documentation. The more information you provide, the faster we can process your claim.

Will my premium increase after making a claim?

Premium adjustments depend on various factors including claim type, driving history, and policy terms. Not all claims result in premium increases.

What's covered under my policy?

Coverage details vary by policy type. You can review your specific coverage in your policy documents or contact our support team for a detailed explanation.